For the safety of your pet and our staff, please allow our trained professionals to care for your pet We will ensure that you are placed in a comfortable exam or waiting room and will communicate with you regularly.

We recommend all pets return to their primary care veterinarian in the time recommended by our urgent care doctor.

Yes, you can take your pet home tonight. There will be cases that require transfer to the 24-hour Specialty hospital for around-the-clock care.

Dogs and cats

Each patient will be triaged and assessed by a trained professional. Critical life-threatening conditions will take precedence. The severity of your pets’ condition, as well as when your pet was added to our waitlist, will determine when the doctor will be in to talk to you and examine your pet.

We accept all major credit cards, debit cards, cash, checks, Care Credit, and Scratch Pay. Deposits are required for treatment and all payment is due at the time of service. Our current payment plans are through Care Credit and Scratch Pay, both can be applied for online before arriving.

Given that there are many different insurances available now, you are responsible for calling to determine your specific coverage. Payment will be due at the time of service, then you coordinate with your specific insurance for reimbursement.

Outpatient cases will be instructed to schedule any rechecks or follow up care with their primary care veterinarian. We will ensure that all patient exam notes, and diagnostic test results are completed and emailed to you so that you may provide them to your primary care veterinarian.

No, you will coordinate a pickup time with our veterinary staff. All pets must be picked up by the time designated by our team.